Privacy Policy

This Privacy Policy describes how Sanjay Gandhi Biological Park (Patna Zoo) collects, uses, and protects the information you provide when interacting with our website. By using our website, you agree to the practices described in this policy.

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1. Information We Collect

We may collect the following types of personal information:

• Personal Identification Information: Name, email address, phone number, address.
• Booking Information: Travel dates, accommodation preferences, payment details, special requests.
• Payment Information: Credit card and billing data, processed via secure third-party gateways.
• Usage Data: IP address, browser type, device information, and pages visited on our site.

2. How We Use Your Information

The information we collect is used for the following purposes:

• Booking & Transaction Processing: To confirm and manage your reservations.
• Customer Support: To assist you and enhance service quality.
• Communication: To provide updates related to your bookings or account.
• Legal Compliance: To comply with legal requirements and enforce terms of service.

3. How We Protect Your Information

We use industry-standard security measures including encryption, secure servers, and limited access controls to protect your personal information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute protection.

4. Sharing Your Information

We do not sell, rent, or lease your personal data. We may share information only in the following cases:

• Payment Processors: We use trusted services like SBI ePay to process payments securely.
• Legal Obligations: We may disclose your data if legally required, such as in response to a court order or subpoena.

5. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a new "Effective Date." We encourage you to review this policy regularly to stay informed.

6. Contact Us

If you have questions or concerns about our Privacy Policy or your data, please contact us at:

Director, Sanjay Gandhi Biological Park (Patna Zoo)